01. Acceptance of Terms
By using our website or services, you confirm that you are of legal age and have the authority to enter into a binding agreement. These Terms apply to all visitors, users, and customers of Forward X.
02. Services Offered
We provide logistics, freight forwarding, and cargo management services including, but not limited to:
- International and domestic air freight
- Sea freight (FCL/LCL)
- Land transport and courier coordination
- Customs clearance
- Warehousing and distribution
- Online rate calculators and shipment tracking
03. User Obligations
Users agree not to misuse our platform or services. You must not:
- Upload false shipment information
- Attempt to breach or test system security
- Use our tools for illegal or unauthorized purposes
- Reproduce or copy site content without permission
04. Quotation & Pricing Tools
Rates provided via online quote forms or rate calculators are estimates only. Final charges may vary depending on cargo details, customs requirements, surcharges, or changes in fuel rates.Forward X reserves the right to adjust pricing before final confirmation.
05. Intellectual Property
All website content including our logo, text, graphics, and software tools are the property of Forward X or its licensors. Unauthorized reproduction, distribution, or modification is strictly prohibited.
06. Limitation of Liability
While we aim to ensure accuracy, [Your Company Name] is not liable for any direct or indirect damages resulting from delays, loss, misdelivery, or errors on the site or during transport services unless covered under specific service agreements.
07. Third-Party Services
We may collaborate with airlines, shipping lines, customs brokers, and trucking companies. We are not responsible for third-party terms, delays, or service issues unless explicitly covered in your logistics agreement with us.
08. Changes to Terms
We may update these Terms periodically. Continued use of our website or services after changes implies acceptance of the new Terms.
09. Governing Law
These Terms are governed by the laws of Forward X. Any disputes will be handled exclusively in the appropriate courts of jurisdiction.
10. Contact Us
If you have any questions regarding these Terms of Use, please contact:
Forward X
Email: operations@fwdx.com.au